Revenue Assurance Academy
Official Training Group for GRAPA

 
 

 
 

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RA900: Xtreme RA© :pwnCDR2TweetFTW

"Xtreme RA is about taking confident ownership (pwn) of all telco domains: from the basic CDR all the way to (2) the newest Tweet—and doing so for for the win (FTW)"

Experience this New, Revolutionary Approach to Revenue Assurance!

While the vast majority of telecommunications companies today are focused on the development and deployment of radical new technologies and business models, technologies that are reshaping the way that the world communicates, shares and works, too many revenue assurance managers are spending the majority of their time looking backwards, trying to figure out how to double count and triple count revenue streams that are shrinking daily, and which were never a problem to begin with.

Discover how GRAPA is helping turn Revenue Assurance into one of the more effective and revenue protecting functions within the modern Telco organization by providing revenue assurance managers with perspectives and techniques that get them focused on the REAL REVENUE VALUES and their PROTECTION AND MAXIMIZATION.

In this class we will cover the fundamentals. Learn how revenue assurance managers are using their departments, systems and expert knowledge to add significant value to the corporate bottom line.

Duration: 1 day

Who Should Attend?

bullet Experienced revenue assurance managers, internal auditors, finance executives or other people associated with RA looking for proven fresh new approaches to improving the value of revenue assurance
bullet People new to revenue assurance interesting is understanding what revenue is really all about
bulletInternal Auditors, CFO's, Managers, people interested in understanding how to re-focus revenue assurance into a proactive agent for change and profitability
bulletRegulators, Managers, Compliance Officers interested in understanding how to make use of revenue assurance to find compliance exposures and remedy them quickly and cost effectively
bulletFraud Management Professionals interested in learning how to reorganize their efforts for maximum impact 

Overview:

Discover how the old definition of revenue assurance as the job of “leakage discovery” is being converted into a powerful, proactive part of the modern Telco finance team.

This is the first of the standard 5 day sequence of classes to cover the core body of knowledge required to practice and understand the full scope of revenue assurance in telecommunications.

This course provides a comprehensive review of the main organizational structures, operational guidelines, objectives and approaches associated with the execution of the revenue assurance functions.

Learn how to:

bulletDefine the relationship of RA to other departments for maximum effectiveness and support
bulletReprioritize your revenue assurance activities in order to deliver maximum value to the business
bulletApply the "scientific method" defined by the GRAPA standards to organize, prioritize and structure your RA Efforts

Key Concepts:

The Revenue Assurance Lifecycle, Forensics, Risk Analysis, Exchange Analysis, Systems Analysis, Process Analysis, Statistical Analysis, Controls Management, Definition of a Control, 12 types of controls and how to apply them, Definition of the Role of Revenue Assurance, Definition of Corrections, Revenue Mapping, Revenue Optimization, Noise Analysis, Risk Analysis, Revenue Maximization, Principles of KPI Design and Deployment, 12 Myths of Revenue Assurance (12 false beliefs that are holding you back in your efforts to be more effective), GRAPA Standard Controls, GRAPA benchmarks, What is GRAPA, RA Body of Knowledge, RA Standards, GRAPA Certification

GRAPA Certification Credit

Successful completion of this course, testing and experience verification will result in the student being awarded GRAPA Competency Credit for the following areas from the GRAPA "Body of Knowledge":

 The "Real-TOM" (Telco Operations Model) and the Role of Revenue Assurance
The Science of Revenue Assurance
The Revenue Assurance Lifecycle
Principles of RA Operation
Principles of Scope Management
Principles of Revenue Realization (Margin, Market, New Product Assurance)
Principles of  Revenue Optimization (Leakage and Risk Containment)
Revenue Risk Prioritization and Assessment Techniques
Principles and Methods for Forensics Management
Principles and Methods of Controls Management
Principles and Methods of Corrections Management
RA KPI's and Compliance Management

Prerequisite:

 There are no prerequisites for this class.

THIS CLASS IS THE REQUIRED PREREQUISITE FOR ANY GRAPA TRAINING CLASS AND IS A STRONGLY RECOMMENDED PREREQUISITE FOR ATTENDANCE AT GRAPA USER GROUP MEETINGS.

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