Revenue Assurance Academy
Official Training Group for GRAPA

 
 

 
 

Revenue Assurance
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RM100: Managing the Revenue Assurance Lifecycle Workshop

Learn how to set up, staff and run a completed integrated revenue assurance operation!

Learn how to get better control over your requirements, your workload and forecast your impacts!

This class provides the student with a comprehensive review of the complete, fully integrated revenue assurance lifecycle. Students will learn how to organize, staff and make the entire process operationally integrated, efficient and effective.

Duration: 1 day

Who Should Attend?

bulletRevenue Assurance Managers
bulletRevenue Assurance Personnel who want to understand how all of the pieces of RA fit together

Overview:

This course provides the student with an indepth review of the entire Revenue Assurance Lifecycle, and helps the student to understand and “fit together” all of those pieces within the context of their own organizations.

*This is a workshop class and students will be expected to make presentations, discuss situations from their own environment or experience and work out the details of how to best attain “maximum impact for minimum cost” in their own organizations.  

 Key Concepts include:

bullet Understanding of the overall Revenue Assurance Lifecycle
bullet The organizational and operational mapping process, which highlights figuring out where the greatest risks to revenue streams are (revenue risk mapping) and then mapping those risks against the available coverage agents (operational teams, operational managers, support staff (i/t, I/A, SOX, BPR, Six Sigma or others)
bullet In-depth review of each of the 4 components of the RA Lifecycle with an in depth consideration of the roles, responsibilities, overlapping functional areas and “best fit” and “optimum impact” scenarios.
bullet Forensic Analysis
bullet What is it? How is it done?
bullet Main functions and methods
bullet Interfacing with I/A, Security and other related groups
bullet Getting the forensics done right
bullet Setting up the Forensics Lab
bullet Corrections
bullet What is it? How is it done?
bullet Main functions and methods
bullet Interfacing with I/T, BPR and Operational Managers
bullet Getting the corrections  done right
bullet Controls Management
bullet What is it? How is it done?
bullet Main functions and methods
bullet Interfacing with I/T  and Operational Managers
bullet Leveraging the RA team for maximum impact
bullet Dealing with “Operational Responsibility” Exposure
bullet Making sure you don’t end up owning responsibility for operational systems
bullet Negotiating coverage and compliance
bullet Compliance
bullet Establishing compliance report plans
bullet Creating compliance contracts
bullet Managing the overall compliance process

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