Revenue Assurance Academy
Official Training Group for GRAPA

 
 

 
 

Revenue Assurance
Academy

bullet RA Academy Home
bullet Alumni
bullet Testimonials
bullet Onsite Events
bullet Upcoming Events
  bullet Kuala Lumpur Sep-2010
  bullet Cape Town Oct-2010
  bullet Dubai Nov-2010
  bullet Las Vegas Dec-2010
bullet About the Academy
bullet Policies
bullet Instructor
bullet Contact Us


  Curriculum Details

bullet Certification Program
bullet Core Curriculum
bullet RA Disciplines
bullet RA Management
bullet RM100
bullet RM105
bullet RM110
bullet RM115
bullet Fraud Officer Program
bullet Operations & Controls
bullet RA Systems
bullet Business Intelligence for RA

Useful Links

bullet

GRAPA Website

bullet

GRAPA Library

 

 

 

RM105: Revenue Assurance Vision, Mission and Organizational Fit

 

Learn how to integrate your revenue assurance with the rest of the organization!

Learn how to make RA the trusted partner of every operational manager and internal auditor in your organization !

This class provides the student with an operational and organizational perspective on revenue assurance. In this class we discuss the role of RA within the telco, and the relationships between RA and the other departments.

Duration: 1 day

Who Should Attend?

bulletRevenue Assurance Managers
bulletRevenue Assurance Personnel who want to understand how all of the pieces of RA fit together

Overview:

Managing a revenue assurance group is a big job. It involves trying to piece together a complex model that includes:

bullet

Organizational and functional coordination with dozens of other departments

bullet

Technical and operational comprehension of dozens of revenue management streams

bullet

The creation of budgets, KPIs and staffing plans

bullet

Pulling it all together under a cohesive, viable, dynamic and empowering mission and vision

 Key Concepts include:

In this class we help students to understand and explore:

bullet The fundamental assumptions and justifications for the establishment of a revenue assurance function
bullet Common rationalization models (and the impact of those models on the KPIs)

An introduction to the Intraprenurial Model of RA Department Management Including:

bullet Alternative Funding models
bullet Designation of “clients”, “competitors” and “investors” in your RA Department
bullet Marketing and Public Relations for the RA Group
bullet Budgeting, Budget Management and Making the numbers work
bullet The Definition of Roles and Responsibilities
bullet  
    bullet Recruiting RA Team Members
    bullet Training strategies
    bullet Creating an appealing career path
    bullet Retention and Promotion

Key to this class is the review and establishment of standard industry practices and proven approaches for:

bullet Creating a revenue assurance based corporate culture and making revenue assurance everyone’s Business
bullet Working with operational managers and related departments and making yourself a critical part of their team and their success
bullet Cooperative models for the integration of internal audit, sarbannes-oxley and other financial assurance experts with revenue assurance

*This is a workshop class. Students will be expected to bring information and experiences from their own organization and participate in discussions and strategy sessions designed to help them to formulate their strategies and test their “stories” for maximum impact.

Workshops will involve:

bullet SWOT Analysis of the students own organizational situation
bullet Strategic positioning and planning
bulletReview and development of a comprehensive long term and short term strategy for RA expansion

click here for Upcoming Events

 

 
 
 

 

 

Copyright © 2009 [RAA]. All rights reserved.

Email: info@grapatel.com

Hit Counter