The Revenue Assurance Launch Pad
A New Revenue Assurance Department in Six Weeks!
The Launch Pad Program is designed for telecommunications organizations who are looking to quickly start up a successful revenue assurance department in the short space of 6 weeks. The department that will emerge through this process will prove to be an advantageous investment, with significant financial and risk management returns for top management and the organization as a whole. Even within an environment where no revenue assurance function had previously existed, Launch Pad ensures that the new team will effectively control revenue risk in every corner of the telco. This new revenue assurance team will allow the telco to be certified in Revenue Assurance according to internationally ratified industry standards. Team members will have the knowledge and tools necessary to implement a comprehensive series of standard controls for the mitigation of revenue risk throughout the organization.
Organizations in these situations benefit from Launch Pad:
- Considering the benefits of starting new Revenue Assurance Department
- Just started new Revenue Assurance Department
- Looking to meet Revenue Assurance I/T requirements
- Considering purchasing “Revenue Assurance system”
- Defining requirements for Revenue Assurance Consultants
- Renewing direction and purpose for Revenue Assurance Department
- Recently disbanded Revenue Assurance team and developing a new one
- Consolidated, merged, or restructured organization and restarting the Revenue Assurance function
Overcome Hurdles to New Revenue Assurance Departments
Executive Excitement for
Revenue Assurance Team.
Launch Pad involves executive briefings with your top-level executives to educate them about the inner-workings of revenue assurance and how a solid revenue assurance department can become the CEO’s secret weapon for handling risk to revenue. Revenue assurance should become an executive’s right-hand man, instead of a stranger in the dark.
These briefings will also include an analysis of current KPI’s and an assessment of whether or not those KPI’s accurately reflects CEO priorities. These discussions with the C-Level will then become a guide for the classroom training to assure the revenue assurance team is trained in accordance to management’s wishes.
Revenue Assurance System with
Your Requirements.
To start an effective revenue assurance function you need an IT component – you need disk, you need CPU, you need the data to do forensics. The Launch Pad includes workshopping with IT to generate revenue assurance-focused Data Warehouses. A revenue assurance department with its own data mart allows for faster analysis and flexible forensics.
The workshops are designed to educate the IT team to what is required for controlling revenue streams. This includes the industry best practice for the identification, extraction and preparation of the data required to support revenue assurance forensics.
Mutually Beneficial Partnerships
Revenue assurance doesn’t operate inside of a vacuum. The network, mediation, billing, interconnect, roaming and other teams are all critical to the revenue assurance function. There needs to be buy-in and motivated action from these key teams in order for revenue assurance initiatives to succeed. With cooperation from these key teams, the revenue assurance departments can improve efficiency.
We will show key members of operational teams how to fully take advantage of the new revenue assurance function. They will walk away more excited about revenue assurance as partnering with revenue assurance can help their own departments run more smoothly. The briefings, workshops and classroom instruction involving the entire Telco will transform your entire organization into a more fluid, functional company.
Fast-Forward to Functional Revenue Assurance
The Revenue Assurance Launch Pad Program Structure
Three Tracks:
New revenue assurance teams face enormous challenges on four main fronts: building and maintaining political goodwill and management buy-in, obtaining and configuring the IT forensics laboratory needed for revenue assurance controls, and getting cooperation from operational managers, and ensuring they have the skills and knowledge needed to run controls. Problems with any of these can seriously jeopardize the momentum and efficacy of the new revenue assurance function at the most crucial point of its growth.
This is why Launch Pad provides a comprehensive 3-pronged approach, addressing these problems head-on before they even have the chance to derail the successful launch of the new revenue assurance team. We will brief, teach and or work shop with each important constituency to ensure that organization, political, and technical barriers are cleared as the new revenue assurance department is developed.
Three Phases:
Launch Pad is structured around three large bursts of speed to launch the new revenue assurance team. Through this structure, each constituency can take the time necessary to ensure the goals of each phase are met, and that they are prepared to continue. Additionally it validates that management, the revenue assurance team, operational teams, and I/T remain on the same page through each step of the process.
While Countdown prepares each team for the Launch Pad Program, Blast-Off innudates key teams with focused skills and knowledge around the telecoms environment, including the controls required for the various lines of business and domains. Next, during Booster-Rockets, these teams are let off the leash to proactively put those new skills and understanding into practice throughout the telco. Finally with Light Speed, these teams get a formal verification of their efforts, ensuring for themselves that they are working from a firm foundation—a solid base from which they can maintain their momentum and accelerate even faster towards management’s ultimate needs and goals for the revenue assurance function.
| Revenue Assurance & Operations teams | IT Team | Management Team | |
| Countdown | Consensus Development Process | ||
| Blast Off | Classroom Training | Workshops & Classroom Training | Executive Briefings |
| Booster Rockets | Deliverables, with Faculty Consultation & Approval | ||
| Light Speed | Validation | Validation | Executive Summary of Findings |