Overview
RA Management and
Operations is a Master's Level Certification
class designed to help experienced RA
Professionals and RA Managers achieve a
holistic perspective of the Revenue
Assurance function. The course reviews
industry standard KPIs, scope, and
objectives for RA. It focuses on the
techniques that successful departments use
to increase their value to top management.
This program explains why
more and more RA teams are positioning
themselves as integral contributors to the
strategic direction of the telco. It provides RA
managers and team leaders with the disciplines
and techniques for assuring margins, marketing,
and new product deployment. Moreover, it helps
students navigate internal politics and prove RA
value so that high revenue operational managers,
new product teams, marketing, and even the CFO
will welcome revenue assurance assistance
In order to meet the needs of
high-level telecoms managers, this training can
be viewed as having three distinct sub-sections:
1. Understanding the
Telco Money Machine (Days 1-2)- During
these two days of training, we review the
relationship between the telco business model,
risk, and revenue assurance. Industry benchmarks
suggest that RA involvement in margin,
market, and new product assurance is taking the
industry by storm, and we teach students the
standards and methods needed for your RA team to
perform such critical functions... learn more
2.
The
CFO's guide to Revenue Assurance and Governance
(Day 3) -This one-day briefing is
meant to help top level executives understand
how to best utilize their RA team. You will
learn how the RA team can bring increased
confidence in margin calculations, and new
product revenue projections . Additionally, RA
Managers will review risk decisions and
financial controls from the perspective of the
CFO and controller. From this, we will provide
you with a gradual process for the realignment
of RA priorities to meet the need of top
management...
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3.
RA
Managers's Guidebook (Day 3 and
Days 4-5) -This course is designed to meet the
myriad needs of Telcoms RA Managers and Team
leaders. You will learn the industry standard
controls, KPIs, and scope of RA teams. Beyond RA
standards, we will cover the political issues
often faced by RA teams, and we will teach you
techniques to internally market your team and
expand scope. At its core, the RA discipline can
provide numerous benefits to high revenue
operations managers, Internal Audit, Risk
Management and Finance teams, and even Top
management (CEOs/CFOs). We will teach you how to
tactically provide this support through the RA
function, and moreover how to prove that your team is invaluable. ...
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The five-day course, which
encompasses all of the three sub-sections, will
provide you with a thorough, comprehensive
training in the most pressing aspects of RA
management. However, we understand that RA
professionals cannot always get away from the
office for one or two weeks at a time, so the RA
Management curriculum is divided into three
subsections. Each subsection is available as an
individual course, or all three can be taken
together as the 5-day Master's Certification
Program.