Revenue Assurance Academy
Official Training Group for GRAPA

 
 

 
   

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RAM Certification

5-Day Training

RA Managers Guidebook

3-Day Training

Telco Money Machine

2-Day Training

The CFO's Guide to RA and Governance

1-Day Training

The RA Manager's Guidebook

 
 

Overview

This course provides students with a systematic method for the implementation of a truly professionalized and optimized revenue assurance department.

The first day situates revenue assurance within GRAPA's Revenue Assurance Governance model (RAG) - a framework being implemented in telcos worldwide that gives top management  transparent and meaningful control over the full range of operations. We review this standards-based framework for assigning and adjusting revenue assurance activities as a mechanism to ensure that RA activity directly meets the most crucial needs of the telco.

Additionally, managers will come away with step by step guide to the gradual but effective migration of existing RA Team activities to be in better alignment with the standards and with the strategic goals and objectives of the organization.

Overall, this course provides the Revenue Assurance manager with a comprehensive review of the different dimensions and disciplines required to establish, manage and increase the effectiveness of the revenue assurance department. Course topics include Governance, Politics, Budgeting, HR Management, Establishing Appropriate Goals, Objectives, KPI's and strategic placement and development of the RA Department.

Duration: 3 Days

Who Should Attend:

bulletRA Managers who wish to further promote the value of their teams and gain scope and power.
bulletThe experienced RA Professional who wants to be considered a valuable contributor to the telco's strategic direction and operation.
bulletInternal audit and committee members who want to better understand how RA applies to their departments.
bulletConsultants and risk managers who hope to develop a plan that utilizes the RA team and increase their value to management.
bulletFinance professionals who want to learn the industry standard way to manage RA for increased accuracy and confidence in their reports.
 

Course Objectives:

bulletDevelop a strategy to navigate internal politics and build strategic partnerships that increase the influence of Revenue Assurance
bulletAcquire the ability to implement the RAG within your telco to structure the RA function to deliver maximum value to the organization
bulletLearn the intraprenuerial approach to Revenue Assurance management
bulletPerform SWOT Analysis on your RA team to assess strengths and weaknesses
bulletRedefine the relationship between Revenue Assurance and top management by showing that RA techniques can address their critical issues
bulletLearn the organizational, prioritization, and standards that will enable you achieve the budget, influence, and mindshare you need to do your job effectively
bulletUnderstand the holistic perspective of Industry Standard Practice of the RA function and management
On each course description page, you will see a pie chart representing that course's orientation mapping. This will give you a better understanding of how each course is structured and how the material will be presented. It will also clue you in as to which courses you will resonate with the most and which ones will be the most challenging for you.
Social types are outgoing, talkative, people-driven
Analytical types are systematic, curious, "how-to"-driven
Structural types are organized, precise, procedure-driven
Conceptual types are abstract, speculative, idea-driven
This course is evenly distributed across the four sections of learning methods. In other words, this course has something for everyone, but you will still feel challenged by those elements that are less familiar to you.

 

Course Prerequisites:

The prerequisite for this three-day class is at least one of the following:

1. Experience as an RA or Finance Manager, or other management qualifications.

2. GRAPA RA Practitioner Certification

3. Special permission from the instructor.

 

 

GRAPA Certification Credit:

Successful completion of the course will provide the student with a certification of completion and pre-qualification for Revenue Assurance Management and the Yellow Belt test for this material.

 

 

 

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